Shipping policy
RAVEN & RELIC – SHIPPING POLICY
Last updated: 3 September 2026
UK DELIVERY ONLY
Raven & Relic currently delivers to UK addresses only.
DELIVERY COSTS
Available delivery options and the applicable delivery charges will be shown at checkout before you complete your purchase.
DELIVERY TIMES
We aim to process and dispatch orders as promptly as possible.
Estimated delivery times will be shown at checkout where available. Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control, such as courier delays, severe weather or other unforeseen circumstances.
Unless otherwise agreed, goods will normally be delivered within 30 days in accordance with applicable UK consumer law.
DELIVERY ADDRESS
Please make sure your delivery address is correct when placing your order.
If you realise that you have entered an incorrect address, please contact us as soon as possible at:
ravenandrelic@gmail.com
We may not always be able to change an address once an order has entered processing or has been dispatched.
DAMAGED DELIVERIES
If your parcel arrives damaged, please contact us as soon as possible at ravenandrelic@gmail.com.
Where possible, please provide photographs of the packaging and the damaged item. This will help us investigate the issue and arrange an appropriate solution.
MISSING OR DELAYED ORDERS
If your order has not arrived within the expected delivery period, please contact us at:
ravenandrelic@gmail.com
We will investigate the delivery and work with you to resolve the issue.
YOUR CONSUMER RIGHTS
Nothing in this Shipping Policy affects your statutory rights under UK consumer law.
If an item is faulty, damaged, incorrect or not as described, please contact us and we will deal with the matter in accordance with your statutory consumer rights.
INTERNATIONAL DELIVERY
Raven & Relic currently does not offer international delivery.
CONTACT
If you have any questions regarding delivery, please contact:
Raven & Relic
Email: ravenandrelic@gmail.com